HUMAN ERROR DALAM PENGELOLAAN DOKUMEN DI BANK SUMSEL BABEL. Reflektif: Jurnal Pendidikan dan Kebudayaan, [S. l.], v. 2, n. 4, p. 192–201, 2026. Disponível em: https://journal-edu.org/index.php/jr/article/view/176.. Acesso em: 7 jul. 2026.